Frequently Asked Questions:

Return policy and limited guarantee against defects:
Every third party product you buy from CompuSat Engineering. Inc. is backed first by the products manufacture's warranty. CompuSat Engineering. Inc.'s 30 day limited warranty against defects, may also apply. CompuSat Engineering. Inc. day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacture or CompuSat Engineering. Inc.. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to CompuSat Engineering. Inc. limited 30 day warranty described above. Hardware confirmed as defective by the product manufacture or CompuSat Engineering. Inc. will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacture warranty is the only warranty in effect. Terms and conditions may vary by product or manufacture. CompuSat Engineering. Inc. will assist customers whenever possible in gaining satisfaction with product manufactures. For assistance or to exchange a defective product please call 850-219-9994. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RMA number issued by CompuSat Engineering. Inc. or when the product manufactures or distributors return policies supersede ours.

Limitation of Liability:
In no event shall CompuSat Engineering. Inc. or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.